SELNITHIS Return Policy

At SELNITHIS, customer satisfaction is our top priority. We understand that there may be occasions where items need to be returned. This comprehensive return policy outlines our commitment to facilitating a fair and straightforward process for our valued customers.

Return Eligibility

Products can be returned within 30 days of receipt, provided they are in their original condition and packaging, accompanied by the original receipt or proof of purchase. Items must be unused and free of damage by the customer.

Non-returnable Items

Certain items are not eligible for return, including personalized products, perishable goods, and final sale items. Please verify product types before initiating a return.

Return Process

1. Contact our Customer Service team at [email protected] to initiate a return request.
2. Include your order number and a brief description of the reason for return.
3. Once approved, you will receive a return authorization and instructions on where to send the item.
4. Securely package the item and ship it using the provided instructions.

Refunds

Once your return is received and verified, SELNITHIS will process a refund to your original method of payment within 7-10 business days. Please note that shipping charges are non-refundable.

Exchange Policy

SELNITHIS offers exchanges for items that are defective or damaged. If you require an exchange for the same item, please contact our support team at [email protected].

Contact Us

If you have any questions regarding our return policy, please contact SELNITHIS Customer Support at (555) 123-4567 or [email protected].